What if I get an "invalid code" error message when I try to redeem my Digital Code?

• Verify that your purchase includes a Digital Code. Check the box and insert.
• Check if the Digital Offer has expired. The expiration date is typically printed on the insert.
• Check if the Digital Code is for your specific region. 
• Review and enter each letter and numbers carefully. Some letters and numbers look similar on the insert sheet (i.e., "0" and "O" or "1" and "I")
• Make sure the code is for digital copy and not for promotions or surveys
• Turn off your VPN
• Log out then log back into your account

If you are still unable to redeem your code, please contact us here. Please provide us with details of your issue including the title, digital offer code and retailer where you purchased the title.